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Cookies policy

This Cookies Policy informs you about the manner Nordnet may use cookies during your online navigation or your interaction with Nordnet on the website neosat.eu. By giving your consent to the purposes exposed hereunder, and under the conditions set out below, you authorize Nordnet and when appropriate its service provider, to use cookies other than those necessary for the proper operation of the website neosat.eu, notably to improve your experience.

What are cookies ?

Cookies are small file stored by a server on a connected device (computer, tablet, smartphone, game console…) associated to a domain name or subdomain (combining all or part of the pages of the respective website).

These files are deposited and read on the hard drive of your device as you browse the internet. They can be deposited and read by the server of the website neosat.eu you visit but also by third parties’ websites when you visit a website or download a software. The cookies make it possible to read information stored or present in your connected device when having a subsequent contact with the same domain.

Cookies are useful for the proper functioning of a website, for example, in order to authenticate your password, keep track of your shopping basket, your reading language, to offer you targeted advertising corresponding to some of your preferences, and more generally to record information related to your web browsing on your connected device, subject however to the choices you have expressed concerning these cookies (which can me modify at any time). The sender of a cookie is likely to read or modify information contained therein.

What are your rights about cookies ?

According to legal rules and applicable regulations, any person intending to use cookies with internet user shall first inform the latter of the purpose of such cookie.

There are two categories of cookies:
  • Those for which it is necessary to receive prior consent from the internet user,
  • Those that do not require prior consent.

Cookies requiring the prior consent of the internet user cannot be used either in writing or reading until the internet user has expressed his consent by taking a positive action, for example, my making choices when the cookies banner appears.

Which cookies are not subject to prior consent ?

According to legal rules, some cookies do not require prior consent. It concerns:
  • Cookies with exclusive purpose to enable or facilitate electronic communication,
  • Cookies strictly necessary to provide an offer expressly requested by the user,
  • Cookies to measure the audience of a website for the exemption recognised by the CNIL (French Data protection Authority) for the purpose of compiling anonymous statistics

What are cookies used by Nordnet which do not require prior consent ?

Nordnet use cookies with two different purposes on the website neosat.eu.

Cookies strictly necessary for operating the website
These cookies are essential to ensure the proper functioning of the website neosat.eu and to allow you to navigate and used its functionalities according to your needs (for example, to access your customer area). Without these cookies, the website cannot function properly.

These cookies can also implement security measures, for example when you connect again to a content or a service or content after a certain period of time.

Preferences and session cookies
These cookies enable our website neosat.eu to adapt to the preferences linked to your device in order to provide a more personalised experience when you visit our website, depending on device, hardware, software implemented in your device (for example, your identifier, the language selected, the operation system used or the display resolution).

These cookies also make it possible to store information relating to a form you have already completed on our website neosat.eu (registration or access to your account) or to the Offer you have subscribed or selected.

Which cookies require a prior consent ?

All other cookies, except for technical cookies which are not subject to prior consent and listed above, are subject to the requirement of prior consent from the internet user.

This applies, for example, to:
  • Cookies related to targeted advertising operation
  • Cookies from social networks
  • Some cookies to measure the audience of a website.

How does Nordnet collect consent for cookies ?

When visiting our website neosat.eu, Nordnet, collects and archives your consent by means of a cookies management tool Didomi, a French solution for collecting and retaining consent to the use of cookies.

Didomi appears when you browse on neosat.eu and gives you the opportunity to:
  • Find out the cookies used,
  • Choose whether or not to consent to some or all of the cookies (depending on the Marketing, Experience and relations and Statistics and audience sections) by clicking on the acceptance button,
  • Collect and save your consent,
  • Keep a record of consent to be able to demonstrate that we have collected it before using the cookies concerned,
  • Review your choice and modify it by clicking on « Manage Cookies ».

Simply browsing our website neosat.eu does not express nor imply your consent to the use of cookies.

Which marketing and advertising cookies used by Nordnet are subject to consent ?

We use different type of cookies on our website neosat.eu for marketing and advertising purposes to offer you personalised advertising and to make your browsing experience as simple and personalised as possible.

They are also used to improve advertising campaigns and to limit the display time or the number of advertisings that are shown.

Audience measurement and statistics cookies
These cookies collect information that make it possible to set statistics and volume of visits and use of elements of our website neosat.eu (for example, the sections and content that are most frequently visited, clickstreams, …). These cookies are used solely to improve the quality and ergonomics of the website and the service offered.

Our website neosat.eu and its sub-domains use audience measurement cookies from the following publishers:

Name of the cookie Editor
Piwik Pro
Aimed to measure and analyse traffic on the website in order of understand in a better way how it is used by visitor:
 
_pk_id.<appID>.<domainHash>
Aimed to identify the visitor by associating a number randomly generated and to keep information associated to his (number of visits, time stamping of the visits, date of the last visit, date of the creation of the cookie, time stamping of the last order on the website).
Piwik Pro
_pk_ses.<appID>.<domainHash>
Aimed to identify with a timer, the end of the visit on the website.
Piwik Pro
Ppms_privacy_<appID>
Recording the consent of the visitor to the collect and use of related information.
Piwik Pro
Clarity's configuration script (Microsoft)
Aimed to observe the conduct of visitors on the website, trough the following cookies:
 
_clck
Aimed to ensure that the conduct of a visitor will be attributed to the same visitor during his further visits on the website
Microsoft
_clsk
Aimed to ensure that the conduct of a visitor will be attributed to the same session during his further visits on the website. Aimed to ensure that the conduct of a visitor will be associated to his next visits on the website.
Microsoft
Cookies destinated only to Microsoft:  
CLID
Aimed to detect the first consultation of a webpage on a website using Clarity
Microsoft
MUID
Identifying unique web browsers visiting Microsoft websites. These cookies are used for an advertising purpose, website analytics and other operational purposes.
Microsoft

How long these cookies last ?

Cookies are kept for a maximum of 6 months in active base, from their first placement on your device. However, some analytical cookies are kept for a 90 days period in active database. Once these periods are elapsed, the cookies are deleted.

Your consent to the installation and use of cookies for the past period is archived for the duration of the legal limitation period, which is 5 years from the date of the collect of your consent.

If you visit our neosat.eu website again after deleting the cookies, you will be asked to consent to their installation and use again.

How can you oppose the use of these cookies ?

Nordnet collects your consent or your prior opposition to the deposit of advertising cookies, cookies of website audience measurement, cookies related to customer experience and relation, when they are subject to your consent.

This consent is expressed by the authorization you give us when Didomi cookies tool management when the cookies banner appears. The purposes of the cooked used are specified in the table above. You have the option of accepting, opposing the deposit of cookies or continuing to browse, which is equivalent of refusing the deposit of cookies on your device.

Finally, you can access or modify your cookies preferences at any time by clicking on the link at the bottom of the page of the website « Manage Cookie » which can be accessed directly from our website neosat.eu.

In addition, you can:
  • Configure your browser software using the suggested methods (procedure specific to each browser),
  • Deactivate cookies directly with their publishers via the unsubscribe links provided,
  • Deactivate cookies directly using a tag management solution that centralises the collection of consent in a single tool.

Further information

For any additional information concerning the processing of personal data realised by Nordnet, you can consul tour Personal Datra Processing Policy.

For any request for access, rectification, deletion, limitation, opposition, under the applicable legal conditions, please send a letter to the address given in the Legal Notice of the website or an email to coordonnees@nordnet.com specifying your request (only request relating to the exercise of these rights will be processed).